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2026 NYTHY. All rights reserved.

No. 03 — DSAApplicable from August 1, 2026DSA · EU 2022/2065

Compliant with the Digital Services Act

Digital Services Act – Transparency and Compliance Statement

Declaration of
DSA compliance

Edition

Edition · v1.0.0

Applicable from August 1, 2026

Sections

12

Reading

~10 min

Nythy adheres to the European Union's Digital Services Act (DSA), ensuring transparency, accountability, user protection, and responsible digital practices across all our services.

Contents

Document outline

12 sections — click to jump to a chapter

  • 01SectionIntroductionRead→
  • 02SectionPlatform Classification Under the DSARead→
  • 03SectionTransparency and Platform ObligationsRead→
  • 04SectionUser ProtectionRead→
  • 05SectionRecommendation Systems and AlgorithmsRead→
  • 06SectionAdvertising TransparencyRead→
  • 07SectionReporting and Appeal ProceduresRead→
  • 08SectionResponsibilities and LimitationsRead→
  • 09SectionTransparency Reports & EU DatabaseRead→
  • 10SectionDSA Contact PointsRead→
  • 11SectionResources and Additional InformationRead→
  • 12SectionMarketplace & Trader VerificationRead→
01

Section · Chapter 1

Introduction

Sect. 01 / 12

Nythy is a digital platform that connects users with local professionales to reduce food waste. This disclosure outlines our compliance with the Digital Services Act (Regulation (EU) 2022/2065), applicable since February 17, 2024. It describes the measures we take to ensure transparency, user safety, responsible content moderation, and lawful operation of the platform.

— End of section 01 —Back to contents
02

Section · Chapter 2

Platform Classification Under the DSA

Sect. 02 / 12

Nythy qualifies as an "online platform" as defined in Article 3(i) of the DSA. As an intermediary service hosting user-generated content and facilitating interactions between merchants and consumers, we are subject to specific obligations under the regulation.

2.1 Services Provided

Nythy provides the following digital services:

Marketplace platform connecting consumers with local merchants (anti-waste offers)
Reservation and order system for surprise baskets and time-limited offers
Community space for sharing posts, photos, polls and recipes
Free food surplus gifting between individuals
Association space for collecting food donations from merchants
Pro Space for managing offers, orders and payments (Stripe)
Geolocation features and interactive map

2.2 Users and Hosted Content

Users may publish various types of content on the platform. Under DSA Article 6, Nythy acts as a technical host and is not liable for user-generated content until we receive an illegality notification.

Hosted content types

Text and image posts (community)
Reviews of merchants (after a completed order)
Polls and recipes (community)
Comments, reactions and reposts
Free peer-to-peer gifts

Each post has a visibility level set at creation: public, friends, private or community.

— End of section 02 —Back to contents
03

Section · Chapter 3

Transparency and Platform Obligations

Sect. 03 / 12

In compliance with the DSA, Nythy commits to the following transparency and governance obligations:

3.1 Clear and Accessible Terms of Use

Nythy provides clear, accessible, and easily understandable terms of use, available to users at any time before and after registration. The terms outline user responsibilities, content rules, moderation policies, and restrictions applicable on the platform.

3.2 Reporting System (Article 16 DSA)

Users may report content suspected to be illegal or contrary to our terms. Reporting is available from relevant content (posts, comments, messages, groups). User profiles can be reported from messaging; reporting of merchant profiles is progressively rolling out in the mobile app. A peer-to-peer gift can be reported by its recipient after pickup, from the received donations page.

Reportable items

Posts and comments
User profiles (from messaging)
Merchant profiles (reporting rolling out in the app)
Peer-to-peer gifts (a received gift, reportable by its recipient from the received donations page)

Each report receives a status: pending → under review → resolved or dismissed. The reporter is notified when the case is closed (no persistent automatic acknowledgment on submission alone).

3.3 Moderation Process (Articles 14 and 17 DSA)

Moderation combines automatic analysis (Vettly) — when community posts and comments are published, as well as on images shared in private messaging (analyzed before display) — and human review upon report. Text and audio messages are not subject to automated moderation at sending.

If Vettly rejects content at source, it is not published. This pre-publication rejection does not currently generate a separate Statement of Reasons; an error is returned to the author.

Moderation roles

Moderators: review reports, remove illegal content, warn users
Administrators: manage roles, permissions and account suspensions

Possible moderation actions

Remove or hide reported content
Warn the author
Temporary or permanent account suspension
Pin or unpin posts
Feature restriction (e.g. reporting)

Under DSA Article 17, moderation decisions after a report (removal, restriction, suspension) generate a Statement of Reasons sent to the affected user via an in-app notification.

Target report handling: 48 business hours. Manifestly illegal content is prioritised by the moderation team.

3.4 Trusted flaggers (DSA Article 22)

Nythy plans to prioritise reports from trusted flaggers designated by Member States' digital services coordinators. This mechanism is being rolled out post-launch.

Priority queue for certified notifications (to be activated)
Annual publication of report volumes per trusted flagger (from first full period)
Dedicated contact: [email protected] (attach designation decision)

Until full rollout, reports may be sent to [email protected] or via the standard reporting mechanism.

3.5 Measures against abusive use (DSA Article 23)

To preserve reporting integrity, Nythy applies graduated measures — mainly through human moderation — against manifestly unfounded reports or repeatedly manifestly illegal content.

Warning to the reporter for a manifestly abusive report
Account suspension or termination for serious or repeated abuse
Each restrictive measure may generate a Statement of Reasons and appeal procedure (Section 7)

Measures limiting the reporting function remain proportionate, justified and traceable.

— End of section 03 —Back to contents
04

Section · Chapter 4

User Protection

Sect. 04 / 12

Nythy prioritizes user protection and implements strong safety, privacy, and security safeguards:

Compliance with GDPR and strong data protection standards
Secure processing of personal and transactional data
Active detection and removal of illegal or harmful content
Clear information about algorithms and recommendation logic
Respect for privacy, dignity, and fundamental user rights

4.1 Protection of Minors

The minimum age to create a Nythy account is 16, in accordance with our Terms of Use. The minimum age is explicitly certified by the user at account creation; however, no technical age verification is carried out. Nythy does not knowingly collect data from minors under 16. If a minor's account is identified, it will be deleted. Parents or guardians can report a minor's account via [email protected].

— End of section 04 —Back to contents
05

Section · Chapter 5

Recommendation Systems and Algorithms

Sect. 05 / 12

Under DSA Article 27, we describe available ranking and filters. Nythy does not offer personalised recommendation based on advanced behavioural profiling.

5.1 Feed ranking and offer sorting

The community feed is mainly ordered by publication date (newest first), with pinning, geographic proximity where applicable, and engagement score as a secondary tie-break. Offers and merchants can be sorted by distance, rating, price and other in-app criteria.

Community feed: publication date (recent first), pinned posts, engagement score as tie-break
Offers: sort by distance, rating, price; max price filter on products
No advanced behavioural profiling or algorithmic "for you" feed

Nythy does not perform advanced behavioural profiling. Ranking uses objective, transparent criteria.

5.2 Available user settings

Users can adjust some display settings in the app (depending on screens):

Distance / search area on map and offers
Merchant and product sorting (distance, rating, price…)
Community feed filters (recipes, events)
Visibility chosen by author when creating each post (public, friends, private, community)
— End of section 05 —Back to contents
06

Section · Chapter 6

Advertising Transparency

Sect. 06 / 12

If Nythy displays advertisements, we comply with all related DSA transparency obligations:

6.1 Identification of Advertising

Any third-party advertising would be clearly labelled. Nythy does not currently display external programmatic ads; some internal promotional content (e.g. sponsored posts or merchant highlights) is labelled in the interface where applicable.

6.2 Information About Advertisers

Where advertising is displayed, users are informed about the identity of the advertiser and the targeting criteria used, in accordance with Article 26 of the DSA.

— End of section 06 —Back to contents
07

Section · Chapter 7

Reporting and Appeal Procedures

Sect. 07 / 12

Nythy implements clear and accessible reporting and appeal procedures, in accordance with Articles 16, 17 and 20 of the DSA:

7.1 Content Reporting (Article 16 DSA)

Any user can report potentially illegal or rule-violating content via the 'Report' button available on each piece of content.

On-screen confirmation on submission; reporter notified when the report is closed (resolved or dismissed).

7.2 Appealing Moderation Decisions (Article 20 DSA)

Any user affected by a moderation decision may contest a Statement of Reasons within 6 months, free of charge.

How to submit an appeal

Authenticated online appeal form (50–2000 character justification, with the Statement of Reasons reference)
Fallback email: [email protected] with your account id and the decision reference
"Contest" button in the app: being rolled out (a link is included in the decision notification)
  1. Review by a human moderator (goal: different from initial decision-maker, not technically guaranteed)
  2. Statuses: pending → under review → upheld or overturned
  3. Target motivated response: 14 business days (not enforced by automatic timer)
  4. If the appeal is upheld, lifting the restriction requires additional administrative processing

In accordance with Article 17 of the DSA, every removal or restriction decision is accompanied by a clear explanation of reasons (Statement of Reasons), including the legal basis, facts and available remedies.

7.3 Out-of-Court Dispute Resolution (Article 21 DSA)

If the internal complaint does not lead to a satisfactory outcome, the user has the right to bring the dispute before a certified out-of-court dispute settlement body, without prejudice to the right to bring legal action.

The decision of the out-of-court body is non-binding for both parties
Nythy commits to engage in good faith with any certified body
The list of certified bodies is published by the European Commission and the national Digital Services Coordinators

https://digital-strategy.ec.europa.eu/en/policies/dsa-out-court-dispute

7.4 Reporting Suspected Criminal Offences (Article 18 DSA)

When Nythy becomes aware of information suggesting a serious criminal offence, an internal human escalation procedure is triggered before any report to competent authorities.

In France, reports are submitted to the PHAROS platform (https://www.internet-signalement.gouv.fr) and to the Procureur de la République when relevant
Cross-border situations are escalated to Europol where appropriate
Internal escalation policy ensures qualified human review before any law-enforcement notice

7.5 Contact Points

Users and competent authorities may contact Nythy through the dedicated contact channels listed below.

— End of section 07 —Back to contents
08

Section · Chapter 8

Responsibilities and Limitations

Sect. 08 / 12

In line with Article 6 of the DSA, Nythy benefits from the liability exemption applicable to intermediary services, provided that:

We do not actively modify the content we host
We act strictly as a technical intermediary
We act promptly upon receiving a valid notice of illegal content
We maintain compliant reporting and moderation processes
— End of section 08 —Back to contents
09

Section · Chapter 9

Transparency Reports & EU Database

Sect. 09 / 12

In accordance with Articles 15 and 24 of the DSA, Nythy commits to publishing public transparency reports and to transmitting all moderation decisions to the European Commission's Transparency Database.

9.1 Annual Transparency Report (Article 15 DSA)

Nythy commits to publishing an annual public transparency report from the first full calendar year post-launch. This report is not yet published and will be made available on this page as soon as its first edition is released.

Number of orders received from Member State authorities and the European Commission, broken down by category and Member State
Number of user notices submitted via the Article 16 reporting mechanism, by category and outcome
Moderation actions taken (removals, restrictions, warnings, suspensions, terminations) with category breakdown
Share of decisions made via automated tools versus human review
Number of internal complaints filed under Article 20, with reversal rate and average response time
Number of disputes referred to out-of-court bodies under Article 21
Errors identified and corrective measures applied

Reports are published once per calendar year, by February 17 following the reporting period.

Reports are made available in human-readable HTML and machine-readable CSV formats to support independent research.

9.2 EU Transparency Database (Article 24(5) DSA)

Statements of Reasons under Article 17 are prepared for transmission to the Commission transparency database (https://transparency.dsa.ec.europa.eu). A regular automated transmission is planned; its activation depends on the platform being registered with the Commission.

Anonymisation before public transmission
Idempotent submissions by platform identifier
Automatic retry on transmission failure
— End of section 09 —Back to contents
10

Section · Chapter 10

DSA Contact Points

Sect. 10 / 12

In accordance with Articles 11, 12 and 13 of the DSA, Nythy designates the following contact channels:

10.1 Single Point of Contact for Authorities (Article 11)

Nythy designates [email protected] as its electronic single point of contact for the Member States authorities, the European Commission and the European Board for Digital Services. Communications may be submitted in French or English.

10.2 Single Point of Contact for Users (Article 12)

Users may contact Nythy through the in-app help center, the contact form available at https://nythy.com/contact or directly by email at [email protected]. Communications are accepted in French and English.

10.3 Legal Representative in the EU (Article 13)

Nythy is established in France and therefore has its primary place of establishment within the European Union. As such, the obligation to designate a legal representative under Article 13 DSA does not apply.

Single Points of Contact

DSA Email

[email protected]

Legal Email

[email protected]

Support Email

[email protected]

Privacy / DPO Email

[email protected]

Moderation Email

[email protected]

Headquarters

Nythy SASU
221 Route de Schirmeck
Strasbourg, France

— End of section 10 —Back to contents
11

Section · Chapter 11

Resources and Additional Information

Sect. 11 / 12

To learn more about the Digital Services Act:

Official DSA Text

Regulation (EU) 2022/2065 on EUR-Lex

European Commission

Digital Services Act – Official Information Portal

— End of section 11 —Back to contents
12

Section · Chapter 12

Marketplace & Trader Verification

Sect. 12 / 12

Nythy operates a marketplace intermediary. Under DSA Article 30, Nythy collects and verifies merchant information before full activation.

12.1 Information collected from traders

At web signup, essential fields; completion later in Settings:

Professional name, type, email (signup)
Address, phone, description, SIRET, legal name (Settings)
Product compliance self-declaration (signup)
Identity and bank details: Stripe Connect KYC (outside Nythy)

12.2 Verification process

Verification process:

Email confirmation before activation
Nythy administrative review (statuses: pending, verified, suspended)
Stripe Connect Express: KYC, IBAN and documents (Stripe interface)
SIRET cross-check with public registers when provided
Admin decisions traced; rejection or suspension with reasons

12.3 Public display of trader information (Article 30(2) DSA)

Once verified, each trader's commercial name, registered address and SIRET are displayed on a public profile accessible to consumers, alongside the products offered. This ensures that consumers can identify the trader they enter into a contract with.

12.4 Suspension and removal

If Nythy obtains information indicating that a trader has provided unreliable, incomplete or inaccurate information, the trader is required to correct the information without delay. If the trader fails to comply, Nythy will:

Suspend the trader's ability to offer products or services on the platform
Notify the trader of the suspension with reasons and remedies (including the right to appeal under Article 20)
Maintain the suspension until the corrected information is provided and verified
Where applicable, notify the competent national authorities (DGCCRF in France) of the case
— End of section 12 —Back to contents

Report content?

Contact Nythy's DSA point of contact

For any notification, appeal or question related to the Digital Services Act, write to our dedicated team.

DSA Email[email protected]→

“Nythy is committed to applying all Digital Services Act requirements and maintaining a safe, transparent platform that respects everyone's rights.”

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