Nythy Support
Help & contact
Questions about the app, an order, or your account? Our team is here to help.
Write
For any support request (order, account, bug, suggestion), email us at the address below. Include your Nythy account email and, if possible, a screenshot.
Send an emailSelf-service
Most answers about using Nythy, payments, and pickups are already there.
View FAQApp
From the Nythy mobile app, open your profile or settings to view legal information, manage your account, or report an issue.
Timing
We usually reply within 48 business hours (Monday to Friday). Requests about an active order are handled as a priority.
Bas-Rhin, France
To learn more about how we process your data, see our privacy policy