When a surprise basket isn't picked up within its window, it automatically flips into a solidarity queue. Partner associations receive a real-time notification and can collect it within an extended window.
The merchant has nothing to do: no phone call, no manual donation form, no receipt to fill in. Everything is tracked in the background and exported in the format expected by the administration.
I. One principle: the unsold always finds a taker.
A reserved-but-not-picked-up basket happens — an unexpected event, a cancelled trip. Rather than putting the product back on the shelf or in the bin, the Solidarity Network reroutes it to the association queue.
The merchant stays in control: they can disable the flip for a specific basket (sanitary reason, exclusive partnership), pick a preferred association, or let the network decide based on the evening rounds.
II. Associations, like neighbourhood subscribers.
Each partner has a dedicated agenda: pickup rounds, transport capacity, accepted product types. The network respects these constraints — an unsold item will never be offered to an association that couldn't collect it in time.
The volunteer interface is intentionally light: a list, rounds, an 'I'm on it' button. Designed for modest phones and gloved hands.
III. Traceability that reassures all three parties.
Each donation is timestamped, digitally signed and replayed in a shared journal for the three actors: shop, association, platform. No more lost information between manual donation forms and analytical accounting.
The tax receipt is generated automatically when the merchant is eligible. Associations receive an aggregated monthly report for funders and communications.
IV. The horizon: neighbourhood food resilience.
Stitched together, redistributions draw a new map of the neighbourhood: where the surplus is, where the needs are, where the rounds run. Local authorities can rely on it to steer policy without inventing yet another sensor.
Key points — takeaways
- Automatic flip of unclaimed baskets to partner associations.
- Tax receipt and monthly report generated without manual work, ready for the administration.
- Minimalist volunteer interface, designed for the field — modest phones, gloved hands.